Privacy Policy

  • This statement sets out The Kidszia commitment to doing business with the highest ethical standards and appropriate internal controls. The Kidszia reserves the right to change this Privacy Statement at any time without notice, please check back to this page periodically. The Kidszia collects personal information in the process of conducting business. 
  • That personal information may be obtained directly from you, via another contact in your organisation or through a third party who we believe has informed you that your details may be provided to us. We will only store your personal details if we believe they are relevant to conducting business with us. 
  • We do not normally obtain or store information that is deemed to be "Sensitive Information". We store personal information to ensure that we can maintain contact with you and assist you in your transaction. This contact may be verbal, electronic or written. The reason for the contact may be to inform (e.g. advise your goods have been dispatched), request assistance or to maintain a relationship (e.g. to advise of new products, sales and offers).

    INFORMATION COLLECTION AND STORAGE
    • We collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. We collect personally identifiable information (email address, full name, address, post code, phone number, mobile number, credit card / debit card / other payment instrument details, demographic profile (like your age, address )etc.) from you when you set up an account with us. 
    • While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
    • Your information is held either in paper-based records or in electronic form in our databases. We take precautions to ensure the security of that information. If your information is no longer needed, we will either delete it from our systems or de-identify it, so that it cannot be attributed to you personally.
    • We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect money, measure consumer interest in our products and services, products, services, inform you about online and offline offers and updates, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions; and as otherwise described to you at the time of collection.
    • We identify and use your IP address to help diagnose problems and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account. 
    • "By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."